KL ENGINEER LLC
PRIVACY POLICY
PRIVACY POLICY
Last Updated: May 15, 2025
TABLE OF CONTENTS
● Scope of This Privacy Policy
● The Categories of Personal Data We Collect
● How We Collect Personal Data (Sources of Data)
● How We Use (Process) Your Personal Data
● How We Disclose Your Personal Data
● Cookies and Other Technology
● Your Rights and Choices
● Verification
● Security
● Children’s Online Privacy
● Changes to This Privacy Policy
● How to Contact Us
SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to personal data collected by KL ENGINEER through the klengineer.com website, and other websites which we operate and on which we post a direct link to this Privacy Policy. This Privacy Policy may not apply to open source project websites sponsored by KL ENGINEER. Such project websites may have their own privacy statements, which we encourage you to review. In certain cases, this Privacy Policy applies to personal data collected by KL ENGINEER when KL ENGINEER makes this Privacy Policy or a link to the Privacy Policy available in a digital communication, paper form or in person (for example when attending an event).
Please also note that co-branded websites (websites where KL ENGINEER presents content together with one or more of our business partners) may be governed by additional or different privacy statements. Please refer to the privacy statement on those websites for more information about applicable privacy practices.
As used in this Privacy Policy, “personal data” means any information that relates to, is capable of being associated with, describes, or could be linked to, an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
THE CATEGORIES OF PERSONAL DATA WE COLLECT
To the extent permitted by applicable law, the categories and types of personal data collected directly from you may include, without limitation:
● Contact information, including identifiers: Information used to communicate with you and verify your identity, such as first and last name, title, company name, email address, telephone number, and postal address;
● Account and commercial information: Information that KL ENGINEER maintains in association with your account, such as your account number, username/user ID, password, payment information, purchase records, information about your use of the product or service, information about your registration or participation in a class, exam, certification, training, webcast or other event, your preferred language and other preferences, credit and billing status and support inquiries;
● Professional or employment-related information: Information collected during the recruitment, application and hiring process, such as information contained in your job inquiries or applications;
● Internet or other similar network activity: Information collected when you visit a website, such as IP address, browsing history, information on your interaction with the website, browser type and language, operating system, location, date and time;
● Location information: Information about your physical location, such as if you provide your postal address or based on your IP address if you visit a website; and
● Inferences: Information drawn from the personal data collected above, such as what topics you may be interested in based on the areas of the website you visit or what products you may be interested in based on purchase records.
KL ENGINEER generally does not collect sensitive personal data, which is data such as your religious or philosophical beliefs, racial or ethnic origin, health or medical information (other than for the purpose of responding to an accommodation request for an event), genetic or biometric data, bank account information (other than for the purpose of processing your order) or other similar sensitive personal data as such term is defined under applicable law. If KL ENGINEER reasonably needs to collect any sensitive personal data from you, KL ENGINEER will obtain your consent for the collection of such personal data as may be required under applicable law.
HOW WE COLLECT PERSONAL DATA (SOURCES OF DATA)
KL ENGINEER collects personal data directly from you and from other categories of sources as described in more detail below. The categories of personal data collected directly from you by KL ENGINEER include all of the categories identified above in “The Categories of Personal Data We Collect” section. KL ENGINEER collects personal data directly from you when you interact with us through our websites, including, without limitation, when you:
● Create a user account (individual or corporate);
● Make online purchases or register products;
● Request support;
● Register for or participate in a class, exam, certification, training, webcast or other event;
● Request information or materials (e.g., whitepapers);
● Participate in surveys or evaluations;
● Participate in promotions, contests, or giveaways;
● Apply for employment;
● Submit questions or comments; or
● Submit content or posts on our customer portal pages or other interactive webpages.
Personal data we collect online may also be combined with personal data you provide to us through offline channels such as through a call center, during an interview or in conjunction with a KL ENGINEER event you attend.
We may also collect information indirectly from you relating to your use of our websites and response to our emails through the use of various technology. The categories of personal data collected in this manner are what we refer to above as Internet or other similar network activity and inferences.
Collecting information in this manner allows us to analyze the effectiveness of our websites and our marketing efforts, personalize your experience and improve our interactions with you. For more information about the technology we employ for these purposes, see the “Cookies and Other Technology” section below.
From time to time, we may collect contact information through other sources, such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.
HOW WE USE (PROCESS) YOUR PERSONAL DATA
KL ENGINEER may use personal data we collect about you to:
● Identify and Authenticate You. We use your personal data to verify your identity when you access and use our services and to ensure the security of your personal data. This includes your creation of an account that is associated with your personal data.
o The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, password, preferred language and preferences. We process this information in order to comply with our contractual obligations to you. In other cases, it is in our legitimate business interests to be able to identify and authenticate you.
● Fulfill Your Requests. If you request something from KL ENGINEER, such as a product or service, a call back, a newsletter subscription, or specific marketing or other materials, we use the personal data you provide to respond to your request. We or our representatives may also contact you as part of customer satisfaction surveys or for market research purposes. Where required by applicable law, we will obtain your consent before sending marketing messages.
o The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your preferred language and other preferences, credit and billing status, and support inquiries. We process this information in order to comply with our contractual obligations to you when responding to your requests. In other cases it is in our legitimate business interests to be able to provide customers and prospective customers with information, goods, or services they request.
● Provide You with Information About Our Products, Services and Events. KL ENGINEER may use your personal data to notify you about product and service offerings as well as events that we believe may be of interest to you. KL ENGINEER also may use your personal data to respond directly to your requests for information, including registrations for newsletters or other specific requests.
o The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your language and other preferences, credit and billing status, and support inquiries and location information and inferences. It is in our legitimate business interests to be able to provide customers, prospective customers, and the public with information about our products, services, and events.
● Provide Support and Customer Service. We use your personal data to provide support for products or services you have obtained from us and answer other questions. In the course of providing technical support to you, we may sometimes have incidental access to data that you have provided to us or data that is located on your systems. This data may contain information about you, or your organization’s business, employees, customers, partners, or suppliers. This Privacy Policy does not govern our access to or handling of this information. The conditions regarding the handling and processing of that data is covered by the applicable agreement between you and KL ENGINEER.
o The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your useof the product or service, information about your registration or participation in an event, your language and other preferences, credit and billing status, and support inquiries. We process this information in order to comply with our contractual obligations to you.
● Enhance the Website Experience. When you use our websites and/or respond to our emails, we use the personal data you provide for the purpose of enhancing and customizing your experience on our websites and to deliver content and product and service offerings relevant to your interests, including targeted offers through our website, third-party sites or email (with your consent, where required by applicable law). We may also use this information to help us improve and further develop our websites, products and services.
o The personal data that may be collected, disclosed and/or processed for this purpose includes: name, title, company name, email address, telephone number, postal address, information about your use of the product or service, information about your registration or participation in an event, your preferred language and other preferences, location information, inferences, information collected when you visit a website, such as IP address, browsing history, information on your interaction with the website, browser type and language, operating system, location, date and time. It is in our legitimate business interests to improve the KL ENGINEER websites, products and services and to enhance our users’ experience with the websites, products and services.
● Process Your Job Application. When you apply for a position at KL ENGINEER, we use the personal data you provide for the purpose of assessing your application, considering you for future positions and carrying out human resources functions in accordance with applicable law.
If you are in the People’s Republic of China (PRC, for the purpose of this Privacy Policy only, excluding Hong Kong, Macau and Taiwan), the information necessary for entering into or performing a contract with KL ENGINEER may be collected and processed by KL ENGINEER without your express consent or the act of providing the information to KL ENGINEER by you is deemed as consent. We will not use your personal data in a manner that is inconsistent with the purpose of its original collection, unless we have provided you additional notice and you have consented.
KL ENGINEER will retain your personal data for only as long as is required to fulfill the purposes for which the information is processed or for other valid reasons to retain your personal information (for example to comply with our legal and regulatory obligations, resolve disputes, enforce our agreements and for the establishment, exercise or defense of legal claims).
HOW WE DISCLOSE YOUR PERSONAL DATA
KL ENGINEER discloses personal data for the following business purposes:
KL ENGINEER may disclose personal data to business partners and service providers in order to support our business operations, such as (but not limited to) fulfilling your orders, following up on requests, providing support and assisting KL ENGINEER with sales, marketing and communication initiatives. These business partners and service providers include distributors, resellers, payment processors, financial service providers and institutions, materials production and shipping companies, postal or government authorities, market intelligence and consulting service providers, and information technology service providers. Business partners and service providers are required by contract to keep the information received on behalf of KL ENGINEER confidential and secure and not use it for any purpose other than the purpose for which it was provided to them.
o The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.
● KL ENGINEER may disclose personal data as required by law or legal process, such as responding to a duly authorized and lawful request of a police or public authority (including to meet national security or law enforcement requirements), to enforce or protect the rights of KL ENGINEER, when such disclosure is necessary or appropriate to prevent physical harm or financial loss as permitted by applicable law, or in connection with an investigation of suspected or actual illegal activity.
o The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.
● KL ENGINEER may disclose personal data in the context of a business transaction involving part or all of KL ENGINEER, such as a merger, acquisition, consolidation, or divestiture. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers, or the receipt of it from sellers. It is KL ENGINEER’s practice to seek appropriate protection for information in these types of transactions. KL ENGINEER will inform you of the name and the contact information of the receiver of your personal data. Following such a business transaction, you may contact the entity to which we transferred your personal data with any inquiries concerning the use of that information.
o The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.
We do not sell personal data as the term sell is commonly understood. Under certain Data Protection Laws, a “sale” is defined to include disclosures of personal data to a third party for monetary or valuable consideration. When you use KL ENGINEER websites, KL ENGINEER’s authorized partners, such as advertising networks, data analytics providers, social networks and advertising partners, may collect cookies and similar technology and use this data (such as your Internet or other similar network activity) for their own purposes, such as improving their own services. This activity may qualify as a “sale” under applicable Data Protection Laws. You can make choices to allow or prevent such uses (see the Cookies and Other Technology section below on how to manage your cookie preferences).
COOKIES AND OTHER TECHNOLOGY
When you visit our websites we may automatically collect information such as your IP address, browsing history, information on your interaction with the website, browser type and language, operating system, location, date and time (i.e., the category above referred to as Internet or other similar network activity). We may also use cookies to collect information as you navigate our websites. A cookie is a small amount of data that is sent to your browser from a web server and stored on your device. The cookie may be placed by KL ENGINEER or by an authorized third party. We use both session-based and persistent cookies on our websites. Session-based cookies exist during a single session and disappear when you close your browser or turn off your device. Persistent cookies remain on your device even after you close your browser or turn off your device.
KL ENGINEER categorizes the cookies on our websites into three categories: Required, Functional and Advertising cookies.
● Required Cookies. Required cookies are necessary to enable the basic features of the website to function. KL ENGINEER uses some cookies that are required for the delivery of services on our websites. Cookies that are required allow us to maintain and improve the safety and security of our websites, authenticate account users, allow you to access your private accounts on our websites, allow you to sign into different portions of our websites with the use of only one login, balance the traffic on our websites, and remember items in your shopping cart. Cookies that are required are not used for marketing purposes.
● Functional Cookies. Functional cookies allow us to analyze your use of the website to evaluate and improve our performance. KL ENGINEER also uses functional cookies to improve our service to you and personalize your web browsing experience, such as by gaining a better understanding of your interests and requirements regarding our websites, our business or our products and services. Cookies that KL ENGINEER uses to improve our services and your website experience may remember your language and site preferences, invite you to participate in surveys or evaluations, show you when you are logged into our system and allow you to remain logged-in for a period of time, help provide you with support services, remember your login information, and prepopulate forms that you have already completed. KL ENGINEER also uses cookies that collect information about how you use our websites, including which pages you visit, and whether you experience any errors. These cookies use aggregate information to provide statistics on how our websites are used, help us improve our websites by measuring errors, testing different designs on our websites, and helping us measure the traffic on our websites so that we can optimize our content accordingly. These cookies are used to help us improve how our websites work, understand what interests our users, and measure website quality and the effectiveness of our online advertising.
Advertising Cookies. Advertising cookies are used to show you ads that are more relevant to you. We may disclose this information to advertisers or use it to better understand your interests. For example, advertising cookies may be used to disclose data to advertisers so that the ads you see are more relevant to you (e.g., targeted ads). In addition, we may use remarketing technology to advertise on other websites you may visit. In doing so, a third party may place or read a unique ad-serving cookie on your device and use technical information about your browser and your activity at a KL ENGINEER website to serve advertisements to you on non-KL ENGINEER websites.
If you do not want your information to be stored by cookies, you can manage your cookie preferences by using the options and tools made available to you by either your web browser or KL ENGINEER. You can configure your browser so that it always rejects these cookies or asks you each time whether you want to accept them or not. Your browser documentation includes instructions explaining how to enable, disable or delete cookies at the browser level (usually located within the “Help”, “Tools” or “Edit” facility). If you have set your browser’s global privacy settings (such as selecting “Do Not Track”), then we recognize the global privacy settings from your browser to signal your choice to opt-out of “sales” and targeted advertising as appropriate under applicable Data Protection Laws. If a cookie manager has been implemented by KL ENGINEER on the website you are visiting, the cookie tool will be displayed on the website during your visit (e.g., click the “Cookie Preferences” or similar link at the bottom of the website). You can use the cookie manager to set your cookie preference and to see a list of the cookies used on the KL ENGINEER website. The cookie manager also provides information on the specific cookies used and the classification of the cookie (i.e., Required, Functional or Advertising). Whether you utilize the cookie manager or manage cookies at the individual browser level, please remember that Required cookies will remain and cannot be turned off. Please also understand that choosing to reject cookies may reduce the performance and functionality of our websites.
KL ENGINEER also uses web beacons alone or in conjunction with cookies to compile information about usage of our websites and interaction with emails from KL ENGINEER (e.g., open rates, click through rates). Web beacons are clear electronic images that can recognize certain types of information on your device, such as cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, KL ENGINEER may place web beacons in marketing emails that notify KL ENGINEER when you click on a link in the email that directs you to one of our websites. KL ENGINEER uses web beacons to operate and improve our websites and email communications.
YOUR RIGHTS AND CHOICES
In accordance with the laws of certain countries, you may have certain rights and choices regarding the personal data we collect and maintain about you, and how we communicate with you.
Where the EU General Data Protection Regulation 2016/679 (“GDPR”), the Brazilian General Data Protection Law (“LGPD”), the California Consumer Privacy Act of 2018 (“CCPA”) (as amended by the California Privacy Rights Act of 2020 (“CPRA”)), the Colorado Privacy Act (“CPA”), the Connecticut Public Act No. 22-25 (the Connecticut Data Privacy Act or “CTDPA”), the Personal Information Protection Law (“PIPL”) of the PRC, the Virginia Consumer Data Protection Act (“VCDPA”) or similar legal requirements apply to the processing of your personal data (collectively, “Data Protection Laws”), especially when you access the website from a country in the European Economic Area (“EEA”), Brazil, the PRC or as a consumer in a U.S. state or in a jurisdiction with similar legal protections, you have the following rights, subject to some limitations, against the respective KL ENGINEER Company responsible for the website you are using:
● The right to request information about our use of your personal data (e.g., the pieces and categories of personal data we have; the categories of sources, purposes for collection, the third parties to whom we have disclosed personal data, and personal data we have disclosed);
● The right to review and access your personal data;
● The right to rectify (correct, update or modify) the personal data we hold about you;
● The right to erase (e.g., delete), de-identify, anonymize or block your personal data;
● The right to restrict our use of your personal data;
● The right to object to our use of, or certain types of disclosures of, your personal data;
● The right to request the transfer of your personal data we hold about you to a third party;
● The right to receive your personal data in a usable format and transmit it to a third party (also known as the right of data portability); and
● The right to lodge a complaint with your local data protection authority.
If you would like to exercise any of these rights, you may do so by contacting us via email corp@klengineer.com.
Where the applicable Data Protection Laws apply, you also have the right to withdraw any consent you have given to uses of your personal data. If you wish to withdraw consent that you have previously provided to us, you may do so by contacting us via email corp@klengineer.com. However, the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
Where the applicable Data Protection Laws do not apply, KL ENGINEER grants you the ability to access, modify, or update some of your personal data online at any time. You may log in and make changes to your information, such as your password, your contact information, your general preferences, and your personalization settings. If necessary, you may also contact us by contacting us via email corp@klengineer.com and describe the changes you want made to the information you have previously provided. However, note that changing or deleting information necessary for KL ENGINEER to assist with support, services, and purchases may result in a delay or interruption in processing your requests.
You will be given an opportunity to tell us whether you would like to receive information, special offers, and promotional materials by email from KL ENGINEER or our business partners when you register for a service, when you provide us with your personal data, or when we send you a marketing email. Where required by applicable law, we will obtain adequate consent to provide you with these marketing materials. You also have the ability to opt out of receiving marketing emails from KL ENGINEER at any time by contacting us via email corp@klengineer.com.
When you exercise your privacy rights, such as those conferred by the applicable Data Protection Laws, you have a right not to receive discriminatory treatment by KL ENGINEER for the exercise of such privacy rights.
VERIFICATION
Before responding to a request for information about your personal data, we must verify the request. Verification is important to protect your information and to help confirm that we are responding to a valid request and providing the response to the correct individual. To verify the request we initially ask for at least two (2) or three (3) identifiers, such as name, email address and location. If we have a need to request additional identifiers to reasonably verify your identity, we will contact you and request additional verification. The information we ask to verify your identity may depend on your relationship with us.
When you exercise your privacy rights under the applicable Data Protection Laws, you can designate an authorized agent or representative to make a request on your behalf by providing the authorized agent with written permission to do so and verifying your identity with us as part of the request, or by providing the authorized agent with Power of Attorney pursuant to applicable law (e.g., the California Probate code). We will ask the individual submitting the request to denote that they are an authorized agent or representative. When submitted by an authorized agent or representative, we ask the authorized agent or representative to provide name, email address and a description of the relationship with the individual who is the subject of the request and to certify that the representative has permission to submit the request, and may request proof of the consumer’s written permission.
SECURITY
KL ENGINEER intends to protect your personal data. We have implemented appropriate physical, administrative and technical safeguards to help us protect your personal data from unauthorized access, use and disclosure. We also require that our business partners and service providers protect such information from unauthorized access, use and disclosure.
CHILDREN’S ONLINE PRIVACY
KL ENGINEER’s products and services are not directed to children and KL ENGINEER does not knowingly collect online personal data from children under the age of 16. If you are a parent or guardian of a minor under the age of 16 and believe that he or she has disclosed personal data to us, please contact us via email corp@klengineer.com. KL ENGINEER will ensure their personal data is properly processed and disposed of with the consent of their parent or guardian.
CHANGES TO THIS PRIVACY POLICY
KL ENGINEER reserves the right to make corrections, changes or amendments to this Privacy Policy at any time. The revised Privacy Policy will be posted on this website. A notice will be posted on our homepage for 30 days whenever this Privacy Policy is changed in a material way, and the date of last update will be indicated at the top of the Privacy Policy. If you do not refuse the changes in writing within that notice period and you continue to use our websites, we consider that you have read and understand the Privacy Policy as changed, including with respect to personal data provided to us prior to the changes in the Privacy Policy. We encourage you to periodically review this Privacy Policy for any changes or updates. If you would like information related to the previous version of this Privacy Policy and/or a copy of the previous version, please click here.
HOW TO CONTACT US
If you have any questions about KL ENGINEER’s privacy practices or use of your personal data, please feel free to contact us at corp@klengineer.com or by mail at:
KL Engineer LLC
Pirumyanneri 14/12, 0054 Yerevan, Armenia
corp@klengineer.com
klengineer.com
● Scope of This Privacy Policy
● The Categories of Personal Data We Collect
● How We Collect Personal Data (Sources of Data)
● How We Use (Process) Your Personal Data
● How We Disclose Your Personal Data
● Cookies and Other Technology
● Your Rights and Choices
● Verification
● Security
● Children’s Online Privacy
● Changes to This Privacy Policy
● How to Contact Us
SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to personal data collected by KL ENGINEER through the klengineer.com website, and other websites which we operate and on which we post a direct link to this Privacy Policy. This Privacy Policy may not apply to open source project websites sponsored by KL ENGINEER. Such project websites may have their own privacy statements, which we encourage you to review. In certain cases, this Privacy Policy applies to personal data collected by KL ENGINEER when KL ENGINEER makes this Privacy Policy or a link to the Privacy Policy available in a digital communication, paper form or in person (for example when attending an event).
Please also note that co-branded websites (websites where KL ENGINEER presents content together with one or more of our business partners) may be governed by additional or different privacy statements. Please refer to the privacy statement on those websites for more information about applicable privacy practices.
As used in this Privacy Policy, “personal data” means any information that relates to, is capable of being associated with, describes, or could be linked to, an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
THE CATEGORIES OF PERSONAL DATA WE COLLECT
To the extent permitted by applicable law, the categories and types of personal data collected directly from you may include, without limitation:
● Contact information, including identifiers: Information used to communicate with you and verify your identity, such as first and last name, title, company name, email address, telephone number, and postal address;
● Account and commercial information: Information that KL ENGINEER maintains in association with your account, such as your account number, username/user ID, password, payment information, purchase records, information about your use of the product or service, information about your registration or participation in a class, exam, certification, training, webcast or other event, your preferred language and other preferences, credit and billing status and support inquiries;
● Professional or employment-related information: Information collected during the recruitment, application and hiring process, such as information contained in your job inquiries or applications;
● Internet or other similar network activity: Information collected when you visit a website, such as IP address, browsing history, information on your interaction with the website, browser type and language, operating system, location, date and time;
● Location information: Information about your physical location, such as if you provide your postal address or based on your IP address if you visit a website; and
● Inferences: Information drawn from the personal data collected above, such as what topics you may be interested in based on the areas of the website you visit or what products you may be interested in based on purchase records.
KL ENGINEER generally does not collect sensitive personal data, which is data such as your religious or philosophical beliefs, racial or ethnic origin, health or medical information (other than for the purpose of responding to an accommodation request for an event), genetic or biometric data, bank account information (other than for the purpose of processing your order) or other similar sensitive personal data as such term is defined under applicable law. If KL ENGINEER reasonably needs to collect any sensitive personal data from you, KL ENGINEER will obtain your consent for the collection of such personal data as may be required under applicable law.
HOW WE COLLECT PERSONAL DATA (SOURCES OF DATA)
KL ENGINEER collects personal data directly from you and from other categories of sources as described in more detail below. The categories of personal data collected directly from you by KL ENGINEER include all of the categories identified above in “The Categories of Personal Data We Collect” section. KL ENGINEER collects personal data directly from you when you interact with us through our websites, including, without limitation, when you:
● Create a user account (individual or corporate);
● Make online purchases or register products;
● Request support;
● Register for or participate in a class, exam, certification, training, webcast or other event;
● Request information or materials (e.g., whitepapers);
● Participate in surveys or evaluations;
● Participate in promotions, contests, or giveaways;
● Apply for employment;
● Submit questions or comments; or
● Submit content or posts on our customer portal pages or other interactive webpages.
Personal data we collect online may also be combined with personal data you provide to us through offline channels such as through a call center, during an interview or in conjunction with a KL ENGINEER event you attend.
We may also collect information indirectly from you relating to your use of our websites and response to our emails through the use of various technology. The categories of personal data collected in this manner are what we refer to above as Internet or other similar network activity and inferences.
Collecting information in this manner allows us to analyze the effectiveness of our websites and our marketing efforts, personalize your experience and improve our interactions with you. For more information about the technology we employ for these purposes, see the “Cookies and Other Technology” section below.
From time to time, we may collect contact information through other sources, such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.
HOW WE USE (PROCESS) YOUR PERSONAL DATA
KL ENGINEER may use personal data we collect about you to:
● Identify and Authenticate You. We use your personal data to verify your identity when you access and use our services and to ensure the security of your personal data. This includes your creation of an account that is associated with your personal data.
o The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, password, preferred language and preferences. We process this information in order to comply with our contractual obligations to you. In other cases, it is in our legitimate business interests to be able to identify and authenticate you.
● Fulfill Your Requests. If you request something from KL ENGINEER, such as a product or service, a call back, a newsletter subscription, or specific marketing or other materials, we use the personal data you provide to respond to your request. We or our representatives may also contact you as part of customer satisfaction surveys or for market research purposes. Where required by applicable law, we will obtain your consent before sending marketing messages.
o The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your preferred language and other preferences, credit and billing status, and support inquiries. We process this information in order to comply with our contractual obligations to you when responding to your requests. In other cases it is in our legitimate business interests to be able to provide customers and prospective customers with information, goods, or services they request.
● Provide You with Information About Our Products, Services and Events. KL ENGINEER may use your personal data to notify you about product and service offerings as well as events that we believe may be of interest to you. KL ENGINEER also may use your personal data to respond directly to your requests for information, including registrations for newsletters or other specific requests.
o The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your language and other preferences, credit and billing status, and support inquiries and location information and inferences. It is in our legitimate business interests to be able to provide customers, prospective customers, and the public with information about our products, services, and events.
● Provide Support and Customer Service. We use your personal data to provide support for products or services you have obtained from us and answer other questions. In the course of providing technical support to you, we may sometimes have incidental access to data that you have provided to us or data that is located on your systems. This data may contain information about you, or your organization’s business, employees, customers, partners, or suppliers. This Privacy Policy does not govern our access to or handling of this information. The conditions regarding the handling and processing of that data is covered by the applicable agreement between you and KL ENGINEER.
o The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your useof the product or service, information about your registration or participation in an event, your language and other preferences, credit and billing status, and support inquiries. We process this information in order to comply with our contractual obligations to you.
● Enhance the Website Experience. When you use our websites and/or respond to our emails, we use the personal data you provide for the purpose of enhancing and customizing your experience on our websites and to deliver content and product and service offerings relevant to your interests, including targeted offers through our website, third-party sites or email (with your consent, where required by applicable law). We may also use this information to help us improve and further develop our websites, products and services.
o The personal data that may be collected, disclosed and/or processed for this purpose includes: name, title, company name, email address, telephone number, postal address, information about your use of the product or service, information about your registration or participation in an event, your preferred language and other preferences, location information, inferences, information collected when you visit a website, such as IP address, browsing history, information on your interaction with the website, browser type and language, operating system, location, date and time. It is in our legitimate business interests to improve the KL ENGINEER websites, products and services and to enhance our users’ experience with the websites, products and services.
● Process Your Job Application. When you apply for a position at KL ENGINEER, we use the personal data you provide for the purpose of assessing your application, considering you for future positions and carrying out human resources functions in accordance with applicable law.
If you are in the People’s Republic of China (PRC, for the purpose of this Privacy Policy only, excluding Hong Kong, Macau and Taiwan), the information necessary for entering into or performing a contract with KL ENGINEER may be collected and processed by KL ENGINEER without your express consent or the act of providing the information to KL ENGINEER by you is deemed as consent. We will not use your personal data in a manner that is inconsistent with the purpose of its original collection, unless we have provided you additional notice and you have consented.
KL ENGINEER will retain your personal data for only as long as is required to fulfill the purposes for which the information is processed or for other valid reasons to retain your personal information (for example to comply with our legal and regulatory obligations, resolve disputes, enforce our agreements and for the establishment, exercise or defense of legal claims).
HOW WE DISCLOSE YOUR PERSONAL DATA
KL ENGINEER discloses personal data for the following business purposes:
KL ENGINEER may disclose personal data to business partners and service providers in order to support our business operations, such as (but not limited to) fulfilling your orders, following up on requests, providing support and assisting KL ENGINEER with sales, marketing and communication initiatives. These business partners and service providers include distributors, resellers, payment processors, financial service providers and institutions, materials production and shipping companies, postal or government authorities, market intelligence and consulting service providers, and information technology service providers. Business partners and service providers are required by contract to keep the information received on behalf of KL ENGINEER confidential and secure and not use it for any purpose other than the purpose for which it was provided to them.
o The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.
● KL ENGINEER may disclose personal data as required by law or legal process, such as responding to a duly authorized and lawful request of a police or public authority (including to meet national security or law enforcement requirements), to enforce or protect the rights of KL ENGINEER, when such disclosure is necessary or appropriate to prevent physical harm or financial loss as permitted by applicable law, or in connection with an investigation of suspected or actual illegal activity.
o The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.
● KL ENGINEER may disclose personal data in the context of a business transaction involving part or all of KL ENGINEER, such as a merger, acquisition, consolidation, or divestiture. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers, or the receipt of it from sellers. It is KL ENGINEER’s practice to seek appropriate protection for information in these types of transactions. KL ENGINEER will inform you of the name and the contact information of the receiver of your personal data. Following such a business transaction, you may contact the entity to which we transferred your personal data with any inquiries concerning the use of that information.
o The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.
We do not sell personal data as the term sell is commonly understood. Under certain Data Protection Laws, a “sale” is defined to include disclosures of personal data to a third party for monetary or valuable consideration. When you use KL ENGINEER websites, KL ENGINEER’s authorized partners, such as advertising networks, data analytics providers, social networks and advertising partners, may collect cookies and similar technology and use this data (such as your Internet or other similar network activity) for their own purposes, such as improving their own services. This activity may qualify as a “sale” under applicable Data Protection Laws. You can make choices to allow or prevent such uses (see the Cookies and Other Technology section below on how to manage your cookie preferences).
COOKIES AND OTHER TECHNOLOGY
When you visit our websites we may automatically collect information such as your IP address, browsing history, information on your interaction with the website, browser type and language, operating system, location, date and time (i.e., the category above referred to as Internet or other similar network activity). We may also use cookies to collect information as you navigate our websites. A cookie is a small amount of data that is sent to your browser from a web server and stored on your device. The cookie may be placed by KL ENGINEER or by an authorized third party. We use both session-based and persistent cookies on our websites. Session-based cookies exist during a single session and disappear when you close your browser or turn off your device. Persistent cookies remain on your device even after you close your browser or turn off your device.
KL ENGINEER categorizes the cookies on our websites into three categories: Required, Functional and Advertising cookies.
● Required Cookies. Required cookies are necessary to enable the basic features of the website to function. KL ENGINEER uses some cookies that are required for the delivery of services on our websites. Cookies that are required allow us to maintain and improve the safety and security of our websites, authenticate account users, allow you to access your private accounts on our websites, allow you to sign into different portions of our websites with the use of only one login, balance the traffic on our websites, and remember items in your shopping cart. Cookies that are required are not used for marketing purposes.
● Functional Cookies. Functional cookies allow us to analyze your use of the website to evaluate and improve our performance. KL ENGINEER also uses functional cookies to improve our service to you and personalize your web browsing experience, such as by gaining a better understanding of your interests and requirements regarding our websites, our business or our products and services. Cookies that KL ENGINEER uses to improve our services and your website experience may remember your language and site preferences, invite you to participate in surveys or evaluations, show you when you are logged into our system and allow you to remain logged-in for a period of time, help provide you with support services, remember your login information, and prepopulate forms that you have already completed. KL ENGINEER also uses cookies that collect information about how you use our websites, including which pages you visit, and whether you experience any errors. These cookies use aggregate information to provide statistics on how our websites are used, help us improve our websites by measuring errors, testing different designs on our websites, and helping us measure the traffic on our websites so that we can optimize our content accordingly. These cookies are used to help us improve how our websites work, understand what interests our users, and measure website quality and the effectiveness of our online advertising.
Advertising Cookies. Advertising cookies are used to show you ads that are more relevant to you. We may disclose this information to advertisers or use it to better understand your interests. For example, advertising cookies may be used to disclose data to advertisers so that the ads you see are more relevant to you (e.g., targeted ads). In addition, we may use remarketing technology to advertise on other websites you may visit. In doing so, a third party may place or read a unique ad-serving cookie on your device and use technical information about your browser and your activity at a KL ENGINEER website to serve advertisements to you on non-KL ENGINEER websites.
If you do not want your information to be stored by cookies, you can manage your cookie preferences by using the options and tools made available to you by either your web browser or KL ENGINEER. You can configure your browser so that it always rejects these cookies or asks you each time whether you want to accept them or not. Your browser documentation includes instructions explaining how to enable, disable or delete cookies at the browser level (usually located within the “Help”, “Tools” or “Edit” facility). If you have set your browser’s global privacy settings (such as selecting “Do Not Track”), then we recognize the global privacy settings from your browser to signal your choice to opt-out of “sales” and targeted advertising as appropriate under applicable Data Protection Laws. If a cookie manager has been implemented by KL ENGINEER on the website you are visiting, the cookie tool will be displayed on the website during your visit (e.g., click the “Cookie Preferences” or similar link at the bottom of the website). You can use the cookie manager to set your cookie preference and to see a list of the cookies used on the KL ENGINEER website. The cookie manager also provides information on the specific cookies used and the classification of the cookie (i.e., Required, Functional or Advertising). Whether you utilize the cookie manager or manage cookies at the individual browser level, please remember that Required cookies will remain and cannot be turned off. Please also understand that choosing to reject cookies may reduce the performance and functionality of our websites.
KL ENGINEER also uses web beacons alone or in conjunction with cookies to compile information about usage of our websites and interaction with emails from KL ENGINEER (e.g., open rates, click through rates). Web beacons are clear electronic images that can recognize certain types of information on your device, such as cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, KL ENGINEER may place web beacons in marketing emails that notify KL ENGINEER when you click on a link in the email that directs you to one of our websites. KL ENGINEER uses web beacons to operate and improve our websites and email communications.
YOUR RIGHTS AND CHOICES
In accordance with the laws of certain countries, you may have certain rights and choices regarding the personal data we collect and maintain about you, and how we communicate with you.
Where the EU General Data Protection Regulation 2016/679 (“GDPR”), the Brazilian General Data Protection Law (“LGPD”), the California Consumer Privacy Act of 2018 (“CCPA”) (as amended by the California Privacy Rights Act of 2020 (“CPRA”)), the Colorado Privacy Act (“CPA”), the Connecticut Public Act No. 22-25 (the Connecticut Data Privacy Act or “CTDPA”), the Personal Information Protection Law (“PIPL”) of the PRC, the Virginia Consumer Data Protection Act (“VCDPA”) or similar legal requirements apply to the processing of your personal data (collectively, “Data Protection Laws”), especially when you access the website from a country in the European Economic Area (“EEA”), Brazil, the PRC or as a consumer in a U.S. state or in a jurisdiction with similar legal protections, you have the following rights, subject to some limitations, against the respective KL ENGINEER Company responsible for the website you are using:
● The right to request information about our use of your personal data (e.g., the pieces and categories of personal data we have; the categories of sources, purposes for collection, the third parties to whom we have disclosed personal data, and personal data we have disclosed);
● The right to review and access your personal data;
● The right to rectify (correct, update or modify) the personal data we hold about you;
● The right to erase (e.g., delete), de-identify, anonymize or block your personal data;
● The right to restrict our use of your personal data;
● The right to object to our use of, or certain types of disclosures of, your personal data;
● The right to request the transfer of your personal data we hold about you to a third party;
● The right to receive your personal data in a usable format and transmit it to a third party (also known as the right of data portability); and
● The right to lodge a complaint with your local data protection authority.
If you would like to exercise any of these rights, you may do so by contacting us via email corp@klengineer.com.
Where the applicable Data Protection Laws apply, you also have the right to withdraw any consent you have given to uses of your personal data. If you wish to withdraw consent that you have previously provided to us, you may do so by contacting us via email corp@klengineer.com. However, the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
Where the applicable Data Protection Laws do not apply, KL ENGINEER grants you the ability to access, modify, or update some of your personal data online at any time. You may log in and make changes to your information, such as your password, your contact information, your general preferences, and your personalization settings. If necessary, you may also contact us by contacting us via email corp@klengineer.com and describe the changes you want made to the information you have previously provided. However, note that changing or deleting information necessary for KL ENGINEER to assist with support, services, and purchases may result in a delay or interruption in processing your requests.
You will be given an opportunity to tell us whether you would like to receive information, special offers, and promotional materials by email from KL ENGINEER or our business partners when you register for a service, when you provide us with your personal data, or when we send you a marketing email. Where required by applicable law, we will obtain adequate consent to provide you with these marketing materials. You also have the ability to opt out of receiving marketing emails from KL ENGINEER at any time by contacting us via email corp@klengineer.com.
When you exercise your privacy rights, such as those conferred by the applicable Data Protection Laws, you have a right not to receive discriminatory treatment by KL ENGINEER for the exercise of such privacy rights.
VERIFICATION
Before responding to a request for information about your personal data, we must verify the request. Verification is important to protect your information and to help confirm that we are responding to a valid request and providing the response to the correct individual. To verify the request we initially ask for at least two (2) or three (3) identifiers, such as name, email address and location. If we have a need to request additional identifiers to reasonably verify your identity, we will contact you and request additional verification. The information we ask to verify your identity may depend on your relationship with us.
When you exercise your privacy rights under the applicable Data Protection Laws, you can designate an authorized agent or representative to make a request on your behalf by providing the authorized agent with written permission to do so and verifying your identity with us as part of the request, or by providing the authorized agent with Power of Attorney pursuant to applicable law (e.g., the California Probate code). We will ask the individual submitting the request to denote that they are an authorized agent or representative. When submitted by an authorized agent or representative, we ask the authorized agent or representative to provide name, email address and a description of the relationship with the individual who is the subject of the request and to certify that the representative has permission to submit the request, and may request proof of the consumer’s written permission.
SECURITY
KL ENGINEER intends to protect your personal data. We have implemented appropriate physical, administrative and technical safeguards to help us protect your personal data from unauthorized access, use and disclosure. We also require that our business partners and service providers protect such information from unauthorized access, use and disclosure.
CHILDREN’S ONLINE PRIVACY
KL ENGINEER’s products and services are not directed to children and KL ENGINEER does not knowingly collect online personal data from children under the age of 16. If you are a parent or guardian of a minor under the age of 16 and believe that he or she has disclosed personal data to us, please contact us via email corp@klengineer.com. KL ENGINEER will ensure their personal data is properly processed and disposed of with the consent of their parent or guardian.
CHANGES TO THIS PRIVACY POLICY
KL ENGINEER reserves the right to make corrections, changes or amendments to this Privacy Policy at any time. The revised Privacy Policy will be posted on this website. A notice will be posted on our homepage for 30 days whenever this Privacy Policy is changed in a material way, and the date of last update will be indicated at the top of the Privacy Policy. If you do not refuse the changes in writing within that notice period and you continue to use our websites, we consider that you have read and understand the Privacy Policy as changed, including with respect to personal data provided to us prior to the changes in the Privacy Policy. We encourage you to periodically review this Privacy Policy for any changes or updates. If you would like information related to the previous version of this Privacy Policy and/or a copy of the previous version, please click here.
HOW TO CONTACT US
If you have any questions about KL ENGINEER’s privacy practices or use of your personal data, please feel free to contact us at corp@klengineer.com or by mail at:
KL Engineer LLC
Pirumyanneri 14/12, 0054 Yerevan, Armenia
corp@klengineer.com
klengineer.com